The 3 C’s of Client Management | Nicole Staley, Co-Founder & VP of Client Services at Digible, INC | Power Lounge S1E18


Clients… sometimes things go swimmingly and sometimes go sideways. We've all been there. But one way to avoid the latter is to lean into the discovery phase with clients in order to ensure your expectations are aligned. Setting them and yourself up for success.

You'll also learn:

  • The importance of curiosity when setting expectations
  • Confidence in the service /product you are offering & you/your service will not be a fit for everyone
  • Strategies for clear communication as a key to success


Nicole Staley is the Co-Founder and Vice President of Client Services of Digible, Inc., a marketing and technology company specializing in the multifamily housing industry. Nicole has dedicated the past thirteen years to executing brand strategy, driving marketing campaign optimizations, and fostering client relationships. In 2021 she was recognized as Adweek's Fastest-Growing Women-Led Agencies, as well as being a Top WorkPlace award winner in Colorado.

Nicole is passionate about empowering future leaders and is currently an Advisory Board Member for the University of Colorado, Boulder – Leeds School Customer Experience Program. She is enthusiastic about fitness and spending time outdoors, recently completing her first 50-mile ultra event. Nicole actively volunteers for organizations such as Spark the Change Colorado, and Food for Thought Denver.

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